Order Tracking
FAQ
Why isn't my order showing up?
Please don't worry. This is because our warehouse needs time to process your order. It typically takes 3-5 business days.
How do I view my tracking number?
Your tracking number may take 3-5 business days to update. If it hasn't been updated, please check the email address you provided when placing your order or your email spam folder.
Why hasn't our tracking number updated its location in days?
Don't worry—this is due to the large volume of goods piling up at the logistics center during the holiday season. Even so, we will still select reliable carriers to ensure your order is delivered safely and on time.
How can I contact you, and when can I expect a response?
You may contact me via email：contact@mail.regivon.com
Messages sent will typically receive a response within 48 hours.
Messages sent will typically receive a response within 48 hours.